Privacy Policy

1. Introduction

Sonura Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use Sonura ("Service").

By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and password when you register
• Profile Information: Optional display name, profile picture, and bio
• Payment Information: Billing details processed by our payment providers (we do not store full payment card details)
• Content: Text prompts, created audio, and metadata you create
• Communications: Messages you send to us for support or feedback

2.2 Information Collected Automatically

• Usage Data: Features used, creation history, playback activity
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed, referring URLs
• Cookies and Similar Technologies: See Section 7 for details

2.3 Information from Third Parties

If you sign in using a third-party service (e.g., Google), we receive basic profile information as permitted by that service.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your account
• Create and deliver audio content based on your prompts
• Communicate with you about updates, support, and marketing (with your consent)
• Analyse usage patterns to improve our AI models and user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

4.1 Service Providers

Third parties who help us operate the Service, including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools

4.2 Public Content

Content you share publicly (samples, sketches) is visible to other users and the public. See our Terms of Service for licensing details.

4.3 Legal Requirements

We may disclose information if required by law or to protect our rights, safety, or the rights of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

• Account Data: Retained until you delete your account
• Created Content: Private content deleted upon account deletion; public content remains in the public domain under CC0
• Usage Logs: Typically retained for 12 months for analytics and security
• Payment Records: Retained as required by tax and accounting laws

You can request deletion of your account and data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

6.1 All Users

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format

6.2 European Users (GDPR)

If you are in the European Economic Area, you also have the right to:

• Object to processing of your data
• Restrict processing in certain circumstances
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

6.3 California Users (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise any of these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyse how the Service is used
• Improve performance and user experience

7.1 Analytics

We use Google Analytics to understand how users interact with our Service. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming to ours. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7.2 Managing Cookies

Most browsers allow you to control cookies through settings. Note that disabling cookies may affect functionality of the Service.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit (HTTPS)
• Secure storage with access controls
• Regular security assessments
• Employee access limited to those who need it

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

10. Children's Privacy

The Service is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

Sonura
United Kingdom